Process Mining for Customer Service - Rework

Описание

In our fourth process mining webinar we delve into the customer service department. You learn how to identify major problems in your process, such as rework. Moreover, we assess the impact of rework on the business and its root causes. Lastly, we benchmarked the Amsterdam planning plant with Rotterdam in order to learn from each other’s best practices and, thus, improving the entire process.

This video is part of our web series covering various process mining use-cases among different departments. Curious about the possibilities of process mining and how it can be deployed within your company? You can request a personal (online) demo for you and your colleagues!

Fill in our request form at https://apolix.nl/request-process-mining-demo/

Website: https://www.apolix.nl

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