English conversation Group 2- Logistics Related Problem on Company

Описание

LOGISTIC-RELATED PROBLEM
1. Hilsa alwy adzkiya (40011320650010)
2. Chiefa Maharani (40011320650012)
3. Refi regita atmaja putri (40011320650009)
4. Widya Putri A.Q (40011320650013)
5. Amalia Nadifah (40011320650011)
6. Dhaifan Andito (40011320650008)

NASKAH DIALOG
Dialog 1
Amel : “Hey Refi, good morning.”
Refi : “Ohh hi Amel, how are you?”
Amel : “Not bad. Thank you. Ohh Refi one of the client from Indonesia hasn’t received the product yet, but it’s already been a week.
Refi : “Oh, that’s too bad. What kind things did she buy?”
Amel : “She’ll probably be disappointed, too. She bought kitchen utensils.”
Refi : “All right, I’ll figure out the shipping problem for this shipment.”
Amel : “Once you know it, call the client immediately and let her know the current situation.”
Refi : “All right, I’ll do it in a minute.”
Amel : “Thank you. Bye”
Refi : “Bye”

Dialog 2
Refi : “Hallo, good morning. Im Refi from Woodenfy. Can I talk to Hilsa?”
Hilsa : “Yes, Refi. It’s Hilsa. What’s wrong?”
Refi : “Please forgive me for bein disappointed in our work earlier. I’ll send you stuff as soon as possible.”
Hilsa : “Yes, Refi, I am disappointed about this. What happened to my order?”
Refi : “Your order is under customs inspection and it will take quite a while.”
Hilsa : “I hope you solve this problem quickly.”
Refi : “Sure, Hil. I will contact forwarder right away and talk about this problem. I’ll get back to you later.”
Hilsa : “Yes, I’ll be waiting for you to decide.”

Dialog 3
Refi : “Hello good afternoon. Im Refi from Woodenfy, can I speak to Widya?”
Widya : “Yes, this is Widya, is there anything I can help?”
Refi : “I made a mistake. One of the Indonesian clients didn’t receive the product a week ago. She was completely disappointed. I’m still investigasting the item.”
Widya : “I’ll check it out in a minute.”
Refi : “Okay, I’ll be waiting.”
Widya : “Hallo, I looked at it and found that the inspection stage was complete. I’ll send it right away.”
Refi : “That’s nice. How long does it take for the goods to arrive?”
Widya : “It’ll take about two days. I’ll do my best.”
Refi : “Thank you, Widya.”
Widya : “My pleasure.”
Refi : “I’ll hang up this phone. Bye.”
Widya : “Bye”

Dialog 4
Refi : “Hallo Hilsa, I am back.”
Hilsa : “Hai Ruby, have found a solution to the problem?”
Refi : “Yes, I just heard that the item check-up is over.”
Hilsa : “That’s nice.”
Refi : “I’m going to send you a present in the form of an apology.”
Hilsa : “I would appreciate it.”
Refi : “Please forgive me for your inconvenience.”
Hilsa : “Yes, Refi. Thank you. You’re doing great.”
Refi : “Thank you. Byee”
Hilsa : “Byee”