Copilot in Microsoft Dynamics 365 Customer Service

Описание

This demo highlights how Copilot in Dynamics 365 Customer Service uses generative AI to revolutionize agent productivity and customer experience across different engagement channels. It uses two examples to showcase how copilot empowers agents to leverage company knowledge sources and quickly generate optimized responses in a single click.

Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/

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